1. How does the rental process work?

• Choose the number of candles you need for your event.

• Submit a booking request through our website.

• Pay a 50% deposit to secure your date.

• The remaining balance is due one day before the event.

2. Do you offer delivery and setup?

Yes! We deliver, stage, and arrange the sand candles at your venue. Our team ensures everything is placed exactly as planned for a seamless aesthetic.

3. What happens after the event?

We handle the breakdown and removal of all candles. No cleanup is required on your end—just enjoy your event!

4. How far in advance should I book?

We recommend booking at least 4 weeks in advance to ensure availability. Last-minute bookings may be accommodated based on our schedule.

5. Do you have a rental minimum?

Yes, we have a rental price minimum of $250. This means even if you need fewer than 25 candles, the base rental fee is still $250.

6. What areas do you serve?

We currently service Detroit and surrounding metro areas. If your event is outside this area, contact us for special arrangements (a travel fee will be required).

7. Is the deposit refundable?

Deposits are non-refundable but can be applied to a rescheduled date if notified at least 7 days prior to your event.

8. Can I customize the candle arrangements?

Absolutely! We work with you to create the perfect layout for your event. If you have specific design requests, let us know during the booking process.